When we finish your design and build project, we want everything to look and function perfectly. Although we work hard to exceed your expectations, sometimes we find some small issues. 

We call these "deficiencies," no matter how hard we try to avoid them, they can occur after every design and build. We aim to ensure everything is right and meets your high standards, so you can relax and enjoy your home without any worries.

WHAT IS A DEFICIENCY?

deficiency

noun, plural de·fi·cien·cies.

1. the state of being deficient; lack; incompleteness; insufficiency.

There is a fair amount of jargon to get your head around regarding design and builds. One term you may hear about is "deficiency." Deficiencies refer to any part of the project that is not fully completed. 

Deficiencies can show up in all sorts of ways, and typically these are considered smaller items. No matter where they come from, fixing any deficiencies as soon as possible is essential so they don't become even bigger problems later on.

WHY DO DEFICIENCIES EXIST?

Deficiencies in the building industry can be frustrating for homeowners and builders alike. Despite our best efforts to create high-quality projects, issues can still arise after the fact. While we strive to be as detailed and thorough as possible, the nature of the industry means that some problems may only become apparent after homeowners have moved in. 

Additionally, many factors can contribute to deficiencies, including poor application, material issues, lack of proper inspection and improperly designed materials. 

REALISTIC

As professionals in the building industry, it's important, to be honest and transparent with our homeowners. While we always aim for the highest possible standard in every project, it's important to understand that there may be a very small amount of limitations and constraints that prevent us from achieving absolute perfection. Deficiencies are a natural part of any project.

MANAGING DEFICIENCIES ONCE YOU MOVE IN

MANAGING DEFICIENCIES ONCE YOU MOVE IN

Moving into a new home can be an exciting experience, but sometimes, deficiencies may only become apparent after you've settled in. This can be frustrating, but addressing these issues as soon as possible is important to ensure that your home is safe and comfortable for you and your family. 

If you do notice any deficiencies, we ask you to create a list of them. We will work with you and our team to address these issues promptly and efficiently, so you can continue enjoying your new home without any worries. Our goal is to provide you with a safe and comfortable living space, and we take pride in our commitment to ensuring that your needs are met.

HOLD BACK OF FUNDS

Regarding the holdback of funds in relation to deficiencies, it's important to understand that there is no connection between the two under the BC Builders Lien Act. Deficiencies are simply areas that need to be addressed or fixed. The holdback of funds is a financial safeguard that is put in place during the construction process. 

It's also important to note that there is a difference between deficiencies and a warranty. A warranty guarantees our building work, and our company typically provides a two-year warranty. Additionally, many products have their manufacturer's warranty valid when you design and build with us. While deficiencies and holdback of funds may seem related, they are two distinct aspects of the construction process that are important to understand.

CONCLUSION

We hope this helps you understand this complex topic of deficiencies in designing and building. With your help, we can ensure that your home exceeds your expectations by avoiding and then addressing deficiencies, creating the home of your dreams.